*hugs* Thanks everyone for your support.

Well, my fight with Netbunch is getting me nowhere. They finally canceled my account after I wrote them and informed them that I would be reporting them to the BBB.

I am apparently reached the end of what I can do with them. In my first letter, I informed them that I had written and specifically requested that my account be canceled. Three e-mails later, I’m told that they’re “sorry” (bullshit) that my account was auto-billed. Did I tell them to cancel my account? *head-desk* YES, you idiot! I told you three months ago to cancel my account! I wrote them back and informed them that yes, it had, gave the support ticket number, and the person’s name who responded.

And that is it. They stopped responding. I swear, this is shades of AOL.

I suppose it’s officially time to begin my dialogue with the BBB and my credit card. yay. really. i’m really, super excited. …*sigh* I hate phone menus…

I probably should just buckle down and get an account with Paypal so I can begin accepting donations.

I suppose I should expect this, if you do a web search on Netbunch or Webhostplus and you get tons of results from people like me who have been burned by them. That’s probably one of the reasons they keep changing names every year or so. (My first suspicion being that they’re doing it to try and hide from the BBB/Attourney General due to the number of complaints they keep getting.)

Either way, avoid Netbunch / Webhostplus / Mesopia like the plague. If they buy out your hosting company, find a new one QUICK. They aren’t a good (or particularly safe) company to go with.

*growls* Remember three months ago when I moved my server? Remember how I said I canceled my services with that old host?

Guess what? I just checked my old Jinxandjedi yahoo account where I used for my old domain’s contact e-mail. I was thinking I could safely let it die. When they answered my cancelation e-mail, I removed all my credit card and contact information. They didn’t need it anymore.

Instead, I checked it this afternoon and guess what I discovered?

Note the date that I indicate with the blue arrow; they’ve been charging our credit card for three months. What’s more, they charged me $12 for renewing my domain which they don’t even have anymore! All my credit card information was back on the account, even though I deleted it. But for some strange reason they had my address mostly correct too and I didn’t even give it to them!!! (They had me listed as #17; I’m at #47)

As soon as I calm down I’m writing a complaint to the BBB and seeing if the bank can refuse any and all future charges from those assholes. Originally, I wasn’t even going to bother, but now I’m absolutely livid!