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11:54 pm
Mood: drained
*hugs* Thanks everyone for your support. Well, my fight with Netbunch is getting me nowhere. They finally canceled my account after I wrote them and informed them that I would be reporting them to the BBB. I am apparently reached the end of what I can do with them. In my first letter, I informed them that I had written and specifically requested that my account be canceled. Three e-mails later, I’m told that they’re “sorry” (bullshit) that my account was auto-billed. Did I tell them to cancel my account? *head-desk* YES, you idiot! I told you three months ago to cancel my account! I wrote them back and informed them that yes, it had, gave the support ticket number, and the person’s name who responded. And that is it. They stopped responding. I swear, this is shades of AOL. I suppose it’s officially time to begin my dialogue with the BBB and my credit card. yay. really. i’m really, super excited. …*sigh* I hate phone menus… I probably should just buckle down and get an account with Paypal so I can begin accepting donations. I suppose I should expect this, if you do a web search on Netbunch or Webhostplus and you get tons of results from people like me who have been burned by them. That’s probably one of the reasons they keep changing names every year or so. (My first suspicion being that they’re doing it to try and hide from the BBB/Attourney General due to the number of complaints they keep getting.) Either way, avoid Netbunch / Webhostplus / Mesopia like the plague. If they buy out your hosting company, find a new one QUICK. They aren’t a good (or particularly safe) company to go with. 4:26 pm
Mood: livid
*growls* Remember three months ago when I moved my server? Remember how I said I canceled my services with that old host? Guess what? I just checked my old Jinxandjedi yahoo account where I used for my old domain’s contact e-mail. I was thinking I could safely let it die. When they answered my cancelation e-mail, I removed all my credit card and contact information. They didn’t need it anymore. Instead, I checked it this afternoon and guess what I discovered? Note the date that I indicate with the blue arrow; they’ve been charging our credit card for three months. What’s more, they charged me $12 for renewing my domain which they don’t even have anymore! All my credit card information was back on the account, even though I deleted it. But for some strange reason they had my address mostly correct too and I didn’t even give it to them!!! (They had me listed as #17; I’m at #47) As soon as I calm down I’m writing a complaint to the BBB and seeing if the bank can refuse any and all future charges from those assholes. Originally, I wasn’t even going to bother, but now I’m absolutely livid! 2:37 pm
Mood:
My host is on the fast track to being fired / reported to the BBB. In November, I had a bunch of hackers trying to break into my copy of eFiction. I managed to get the archive updated, patched, and remodified so it works fairly decently. Now, I have some spammer using my domain’s catch all e-mail address for his spam campaign. He’s put it as the return address for his current campaign, so all returned e-mails are going to MY account. I found out because my e-mail was slow and I needed to send a quick note to Bender. Thinking something was up, I opened up my browser and noticed my site was acting buggy. I went to my Webmail and BOOM. 7000 returned e-mails. Thinking it was the hackers exploiting my site again, I deleted all contact forms. Nope, didn’t touch it. Put them back up. I managed to slow it down my installing some e-mail blockers and filters on my Webmail, but I still easily end up deleting 1000 e-mails a day. So behold - well over 10,000 returned e-mails in 48 hours. ( I lost count after 10,000) My bandwidth is being eaten alive (I’m up to a whole gig) and it’s only the 9th of December. I’ve removed all downloads and extras to help protect my bandwidth, as well as further compressing my images to make them smaller. On the 7th, I wrote a very panicked e-mail post to the Netbunch support forums begging for help in stemming this flood. Nothing. I send in a support ticket the next morning - nothing. I repost a less panicked version of my post and bump my old one as well as submitting a new ticket with more information. I finally get a response: I get yelled at for spamming. My first support ticket is deleted, my first post is locked, my second post is deleted. It’s been 2 days since I heard from anyone and the e-mails keep coming. I’m going to wait until tomorrow morning before I post a followup to my support ticket and inform them that I still need help. Then, if nothing else happens I’m submitting a complaint to the BBB regarding this shit. As soon as tax returns come back, Mom and Jass are talking very seriously about moving the site to a new host. Sure, it’s a cliche, but I have to wonder when I became flypaper for freaks. 12:29 am
Mood: depressed
Well, the mess with Mesopia went easier than I thought it would. Still no word back on my domain, well, unless you just count the receipt of them charging us $12 for the domain. *sighs* Today was a massive grocery getting day, a quick attempt to fill up the pantry until we can get another chance to catch out breath. Well, it didn’t last long. Apparently, mom didn’t think for the last rent check she wrote and it bounced. All of five days before she cashed her next paycheck. Since I’ll be the only one home tomorrow, I suppose it’s up to me to go talk to the landlords and beg forgiveness for the check. I don’t remember for sure, but I seem to recall seeing a note in the rules we agreed to that says we now have to pay via money order. Oh well, that’s for tomorrow. (Waiiit… wasn’t I avoiding money matters?) First week of college went okay, I’m pretty sure I can do this. The group project they want for this next week is a little scary, but everyone seems pretty nice. I really didn’t do anything today with it, so tomorrow I have to check the class message boards again and make myself known. It’s hilarious, Jass and I have become lurkers on every MB on the planet… with the exception of the school boards. Thing is, since we’re not appearing in person, we have to make significant posts in order to be considered “participating.” But it’s not that hard, the instructors give you essay questions you have to answer almost every day and since everyone is so nice; chit-chat is easy too. The academic advisors already have my summer classes picked out. I get to take Composition II, Human Relations, File Management, and Internet and the WWW. Composition II sounds okay, I’ve needed it for a while and I’m not sure what to make of Human Relations. But taking me through Files and a introduction to the internet is just, well…. funny? Yeah, my blog isn’t pretty anymore. I HAD to upgrade wordpress. So tomorrow, after the walk to the office and then school, I’ll settle down and rework my poison layout to work with the new version. I tried to get the LiveJournal auto-update program to work with Wordpress, but it’s not compatable. So, I’m still crossposting. Much love to everyone 10:05 am
Mood: frustrated
What is it with me and renewing my domain for another year? Each and every year, it’s a battle to get everything taken care of. Last year, they took my money and didn’t renew. This year, I’m trying to transfer my domain to GoDaddy and my domain is locked. Ive had it with Mesopia/Dr2.net… Dr2.net went poof after they had a complaint filed against them with the BBB and “merged” with another hosting company called Mesopia. And I don’t have time now, with school starting, to play the usual games with them. I have two large assignments due Tuesday and I also have my first test. As for school, it’s going okay. I started Thursday, getting some of the general ed stuff out of the way first. I’m not used to doing this anymore *whine* ^^;; I know I haven’t been too much of a friend lately and I’m sorry for that. Much love to everyone
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